Digitize Your Field Services

Remote-first platform for digital workflow

POINTR is the knowledge creation platform for industrial teams

Digital Workflow with Remote-First CSOR Method:

  • Capture your knowledge. Precisely as you know it by recording your work.
  • Share your knowledge. Easily on a video call that you can draw on.
  • Organize your knowledge. Quickly while working with visual reports.
  • Re-use your knowledge. Effectively from quotes and billing to manuals and training

Upgrade your service process to the digital frontier

Support Anywhere on Earth

Space Technology for Industry on Earth

POINTR is secure-by-design: the platform uses the unique XRTC communication protocol. XRTC is based on an initial space project with the European Space Agency. Field ready, working in low bandwidth and in all networks, POINTR is the top solution for remote field service. The technology built for space allows the most secure and reliable connection to anywhere on earth. Tomorrows privacy is secure-by-design.

Collaboration Features

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LIVE VIDEO & AUDIO STREAM
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OFFLINE MODE

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AR ANNOTATIONS
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LIVE & PAUSE MODE
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FIELD NOTES
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SESSION RECORDING

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CAMERA SELECTOR
N

EXTERNAL CAMERAS

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DESKTOP SHARING
N
TEXT CHAT
N
CAMERA PRIVACY

XRTC

POINTR is built on the most secure telecommunication protocol in the universe.

 

Trusted by

Customer Success Stories

Ford remote field service with POINTR

FORD Motor Company, LATAM

Faster Service is Better Service

Servicing a dealer network as large as FORD has in Brazil takes the right tool. With POINTR FORD Brazil has achieved faster and more precise service.

Sysmex Corporation, GLOBAL

Service to where it has not gotten before

Long term improvements to world class service drive Sysmex to adapt POINTR. With POINTR the best service can reach customers in otherwise unreachable locations and over language barriers.

Sysmex remote field service with POINTR

What our customers say about POINTR

Field ready for all standard devices

POINTR is designed to be used with all standard devices and platforms: Android, iOS, Windows, macOS, and and smart glasses. Remote field service starts here.

 

Recent News

POINTR 2.0 is Here!

POINTR 2.0 is Here!

The POINTR release 2.0 introduces some of the most advanced new collaboration features and a completely new level of localization!

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