Digitize Your Field Services
Remote-first platform for digital workflow
POINTR is the knowledge creation platform for industrial teams
Digital Workflow with Remote-First CSOR Method:
- Capture your knowledge. Precisely as you know it by recording your work.
- Share your knowledge. Easily on a video call that you can draw on.
- Organize your knowledge. Quickly while working with visual reports.
- Re-use your knowledge. Effectively from quotes and billing to manuals and training
Upgrade your service process to the digital frontier
Support Anywhere on Earth
Space Technology for Industry on Earth
POINTR is secure-by-design: the platform uses the unique XRTC communication protocol. XRTC is based on an initial space project with the European Space Agency. Field ready, working in low bandwidth and in all networks, POINTR is the top solution for remote field service. The technology built for space allows the most secure and reliable connection to anywhere on earth. Tomorrows privacy is secure-by-design.
POINTR is built on the most secure telecommunication protocol in the universe.
Customer Success Stories
FORD Motor Company, LATAM
Faster Service is Better Service
Servicing a dealer network as large as FORD has in Brazil takes the right tool. With POINTR FORD Brazil has achieved faster and more precise service.
Sysmex Corporation, GLOBAL
Service to where it has not gotten before
Long term improvements to world class service drive Sysmex to adapt POINTR. With POINTR the best service can reach customers in otherwise unreachable locations and over language barriers.
What our customers say about POINTR
"We can respond to service needs faster and ensure the quality of our service."
Director of Field Services, Valmet
"Promising technology for the future of Thales Alenia Space manned space products."
System Engineering Centre Manager, Thales Alenia Space
"Pemamek Welding Automation achieves 20x faster support with POINTR."
Customer Support Manager, Pemamek
"POINTR helps us to identify the problem remotely much faster than before. We and the mechanics on site can immediately find a common understanding of the problem."
Service Engineer, VDL Bus & Coach
"By using POINTR we were able to improve our services significantly and managed to convey our company values to the outside world."
Assistant Director & Team Leader Technical Product Management Oncology & FCM, Sysmex
"The functionality of POINTR exceeds conventional messenger programs, which we had previously used for remote monitoring - regardless of the immense data security of POINTR."
EPC Program Manager, IBC SOLAR
"We required a remote service solution that works via satellite connection and offers the possibility to equip on-site teams with helmet cameras. POINTR allowed me to see what they see."
Rope Access Supervisor, Frictape Net
"No VPN needed, only https port out used. Safe and cybersecured."
Field ready for all standard devices
POINTR is designed to be used with all standard devices and platforms: Android, iOS, Windows, macOS, and and smart glasses. Remote field service starts here.
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The POINTR release 2.0 introduces some of the most advanced new collaboration features and a completely new level of localization!